Operations Intern

Reports to – COO

Organization Overview

Baby2Baby is a national non-profit organization that provides children living in poverty with diapers, formula, clothing, and the basic necessities that every child deserves, serving more than one million children across all 50 states every year. Over the past 12 years, Baby2Baby has distributed over 375 million items– more than any organization of its kind – to children in homeless shelters, domestic violence programs, foster care, hospitals and underserved schools as well as children who have lost everything in the wake of disaster. Baby2Baby was recognized as the #1 non-profit on Fast Company’s World’s Most Innovative Companies List and named by TIME Magazine as one of 2023’s most influential companies.

Position Overview

Baby2Baby is seeking a hard-working, mission-driven, operations intern to join our fast-paced office starting this Summer 2024 for 12 weeks, 8-12 hours/week in person. Reporting to the Chief Operating Officer, the Operations Intern will have the opportunity to assist the Baby2Baby Team with the day-to-day operations of the organization.

The operations intern will also learn about the Los Angeles non-profit and social service sectors, and how Baby2Baby accomplishes its mission.

This individual will spend their internship hours in person at Baby2Baby’s offices (5830 W. Jefferson Blvd. Los Angeles, CA 90016). This is evolving and subject to change.

Duties and Responsibilities 

Primary Responsibilities

  • Shadows the Chief Operating Officer and Operations Assistant with daily tasks and special projects.
  • Gains experience maintaining office and warehouse facilities.
  • Learns about the organization’s processes for tracking monetary donations.
  • Gains experience interacting with donors, partner organizations, and the community via phone and by responding to inquiries on the organization’s info email account.

Required Qualifications

  • Undergraduate or graduate degree in progress.
  • Prior administrative and/or customer service experience.
  • Friendly, outgoing, and personable.
  • Organized with strong attention to detail and follow up.
  • Strong commitment to Baby2Baby’s mission.
  • Proficient with Microsoft Office Software and Google Apps Suite.


Baby2Baby is an Equal Opportunity Employer and is committed to fostering diversity within its staff. We have made diverse thinking a priority in order to keep our organization in touch with the needs of families in our program and to help hold us accountable to those we serve. Our organization strives for diversity, from the children we serve to our board and staff, not only in race, age, ethnicity, sexual orientation, disability and religion but also in cultural background and life experiences.

Baby2Baby internships are unpaid. All interns MUST be eligible to receive academic credit.

To apply, please email intern@baby2baby.org with a copy of your resume and a paragraph detailing why you are interested in this position. Please include the job title in the subject line.