VIEW OUR OPEN POSITIONS:
Applicants should send a resume and cover letter outlining how they meet the specific requirements of the position to info@baby2baby.org. Please include the position title in the subject line. Only applicants whose resumes are selected for an interview will be contacted.
Baby2Baby Head of Warehouse Operations
Los Angeles, CA 90016 | Full-time | Job Title – Head of Warehouse Operations | Reports to – Chief Financial Officer
Organization Overview
Baby2Baby is a non-profit organization that provides children living in poverty, with diapers, clothing and all the basic necessities that every child deserves. Over the past 10 years, Baby2Baby has distributed over 175 million items to children in homeless shelters, domestic violence programs, foster care, hospitals, and underserved schools, as well as children across the country who have lost everything in the wake of disasters.
Position Overview
Reporting to the Chief Financial Officer, the Head of Warehouse Operations will be responsible for the day-to-day operations of our warehouse located in Culver City (HQ) and our Distribution Center. The location of our distribution is to be determined but will be within 45 minutes from HQ. The Head of Warehouse Operations will be responsible for implementing process improvements required to support Baby2Baby’s growth over the next 5+ years. This individual will also work closely with our CFO to improve our inventory management and ensure timely reporting of in-kind donations. This new position will oversee the teams responsible for shipping, receiving, and fulfillment operations at Baby2Baby; ultimately, the Head of Warehouse Operations will ensure productivity targets are achieved and that all warehouse processes are running smoothly and efficiently. The Head of Warehouse Operations will serve as a key partner to the Executive team as we continue to expand our distribution of essential items to partners in Southern California and across the United States and work closely with the Chief Operating Officer on all program initiatives.
Duties and Responsibilities
- Manages a growing team of warehouse lead, managers, and 10+ warehouse associates in two locations.
- Strategically manages warehouses in compliance with organization’s policy and vision.
- Ensures warehouse management system (WMS) is a trusted source-of-truth for available inventory, orders in progress, and outbound shipments.
- Maintains accurate inventory quantities via regular cycle counts; ensures strict adherence to receiving processes for accurate inventory reporting; and oversees the sorting and valuation process of in-kind donations.
- Produces reports regularly (inbound, outbound, low stock, etc).
- Tracks and analyzes key performance indicators and develop action plans to improve performance.
- Drives process improvements and applies new technologies or inventions to increase efficiency.
- Manages and develops direct reports; Recruits, coaches and motivates warehouse team.
- Ensures employee safety and OSHA compliance.
- Maintains an organized, clean, safe, and high-performing work environment.
- Monitors and reports on operating budget; analyzing and improving upon deficiencies and variances.
- Works closely with suppliers and vendors to ensure high quality of service and competitive pricing.
Required Qualifications
- 10+ years of warehouse management experience.
- Proven work experience as a Warehouse leader managing daily operations of 50+K sq ft warehouse.
- Expertise in warehouse management procedures and best practices.
- Hands-on experience with warehouse management software, databases and tools.
- Prior experience in apparel or oft goods a plus.
- 5S methodology a plus.
- Expertise in warehouse management procedures and best practices including safety and OSHA regulations.
- Exceptional leadership and communication skills.
- Strong decision making and problem-solving skills.
- Proficient in Microsoft Office, including Word, Excel, PowerPoint, etc.
Preferred Qualifications
- Bilingual English/Spanish a plus
Direct Reports
- 2 Warehouse leads (2 locations)
Baby2Baby is an Equal Opportunity Employer and is committed to fostering diversity within its staff.
Baby2Baby Program Director
Los Angeles, CA 90016 | Full-time | Job Title – Program Director | Reports to – Chief Operating Officer
Organization Overview
Baby2Baby is a non-profit organization that provides children living in poverty, with diapers, clothing and all the basic necessities that every child deserves. Over the past 10 years, Baby2Baby has distributed over 175 million items to children in homeless shelters, domestic violence programs, foster care, hospitals, and underserved schools, as well as children across the country who have lost everything in the wake of disasters.
Position Overview
Reporting to the COO, the Program Director is responsible for all Los Angeles-based programmatic activities including its development, administration and evaluation. This individual will work to extend Baby2Baby’s reach in the community, building Baby2Baby’s institutional understanding of community needs, nurturing current partnerships and developing new partnerships. The Program Director will work closely with the COO on setting and managing strategic programmatic goals for the Los Angeles area, represent the organization externally, and oversee the LA program team.
The Program Director will work Monday-Friday at 5830 W. Jefferson Blvd, Los Angeles, CA 90016. The work is performed in an office and warehouse setting.
Duties and Responsibilities
Overall Program Strategy and Oversight
- Leads all LA-based program operations.
- Works collaboratively with the entire program team to create strategy and oversee delivery of all programs for Baby2Baby.
- Provides general oversight to our LA-based program operations.
- Develops new community partnerships to serve more low-income children in the Los Angeles area.
- Works with the COO to analyze program results to drive strategy.
- Analyzes and reports program data to ensure desired outcomes and inform direction.
- Develops and creates programming to effectively serve the local community.
- Creates and manages program manuals and protocols.
- Works with COO and senior development team on fundraising areas, marketing and communication activities and programming initiatives to explore
- Works with the warehouse team to ensures efficient distribution
Management and Development
- Manages the LA program team.
- Meets regularly with team members and colleagues to support and assess progress toward goals.
- Oversees program team satisfaction by creating a positive work environment.
- Provides ongoing professional development for the program team
Community Engagement & Thought Leadership
- Attends local conferences representing the organization.
Required Qualifications
- Bachelor’s degree required; Master’s degree preferred.
- Minimum of 10-15 years of related experience in the nonprofit sector or related educational fields, including at least 7 years of experience leading and managing a team.
- Experience in program planning, public speaking and organizational management.
- Excellent people skills, with experience collaborating in a multi-disciplinary, diverse, and dynamic team.
- Demonstrated experience in setting and achieving ambitious goals.
- Demonstrated success in creating and cultivating partnerships.
- Proven track record with data analysis and implementation.
- Vision and demonstrated ability to develop, promote and deliver positive results.
- Desire to engage in initiatives around diversity, equity and inclusion.
- Self-starter with the ability to prioritize multiple projects and deadlines simultaneously.
- Proven record of facilitating collaboration and cooperation with organizations and the community.
- Personal qualities of integrity, credibility, and a commitment to Baby2Baby’s mission.
- Spanish speaking required.
Direct Reports
- Senior Manager, Program
Baby2Baby is an Equal Opportunity Employer and is committed to fostering diversity within its staff. We have made diverse thinking a priority in order to keep our organization in touch with the needs of families in our program and to help hold us accountable to those we serve. Our organization strives for diversity, from the children we serve to our board and staff, not only in race, age, ethnicity, sexual orientation, disability and religion but also in cultural background and life experiences.
Baby2Baby Social Media Marketing Manager
Los Angeles, CA 90016 | Full-time | Job Title – Social Media Marketing Manager | Reports to – Director, Marketing & Corporate Relations
Organization Overview
Baby2Baby is a non-profit organization that provides children living in poverty, with diapers, clothing and all the basic necessities that every child deserves. Over the past 10 years, Baby2Baby has distributed over 175 million items to children in homeless shelters, domestic violence programs, foster care, hospitals, and underserved schools, as well as children across the country who have lost everything in the wake of disasters. Baby2Baby has reached over one million children in over 100 cities across the country.
Position Overview
Reporting to the Director of Marketing, the Social Media Marketing Manager is responsible for elevating the Baby2Baby brand and advancing its mission through social media and other marketing channels (website, newsletter, etc). This individual will oversee day-to-day operations of Baby2Baby’s social media presence including strategy, editorial and content creation with goals of building awareness for the organization and connecting with new donors. The ideal candidate will be an innovative social media and digital marketing professional who has successfully managed and grown social channels and developed original digital content. While this position is heavily centered around social media, the person in this role will be very involved in Baby2Baby’s overall marketing efforts in a faced-paced environment.
The Social Media Marketing Manager will work Monday-Friday at 5830 W. Jefferson Boulevard, Los Angeles, CA 90016.
Duties and Responsibilities
- Oversees day-to-day operations of Baby2Baby’s social media presence, including Instagram, Facebook, Twitter and YouTube.
- Develops and executes bi-weekly content calendar and well as more built-out campaigns & initiatives.
- Expands Baby2Baby’s social media presence, followers and engagement through creative content and storytelling.
- Oversees planning for live social content capture at events and develops creative shot lists for social content.
- Maintains content library and actively collects/produces new assets for use in marketing.
- Actively reports, tracks and optimizes performance of social media channels.
- Responsible for all social media budget planning and tracking.
- Works closely with Marketing Director on other Baby2Baby projects including Baby2Baby’s website, newsletter and marketing collateral.
- Liaises with third party agencies and vendors including graphic design, web development, digital ad agency etc.
- Collaborates on all visual assets for the Marketing Department.
- Other duties as needed.
Required Qualifications
- Bachelor’s degree in a related field, preferably Journalism, Marketing, Communications, Public Relations, etc.
- 3-5 years of experience developing and executing social media marketing strategy.
- A hands-on social media expert with experience in social media marketing campaign management, day-to-day publishing, editorial, content creation, and distribution.
- Well-rounded marketing professional with marketing experience in other areas outside of social media.
- Excellent creative copywriting and editing skills.
- Highly engaged in and active on social media.
- Strong photography skills and a keen eye for design and ensuring visual uniformity across social channels.
- Proficient in Adobe Photoshop and InDesign; well-versed in developing social graphics and utilizing latest content creation technology (e.g. Reels)
- Ability to work in a fast-paced work environment that requires strong multitasking skills, excellent time management, and self-starter mentality.
- Ability to work independently with an openness to test new ideas.
- Strong communicator, decision-maker and strategic-thinker.
- Highly organized with a strong attention to detail and follow-up, and able to work in a team environment.
- Experience with social media analytics platforms such as Keyhole and Hootsuite.
- Will require some work outside of a traditional Monday through Friday work week and outside normal business hours.
Direct Reports
- N/A
Baby2Baby is an Equal Opportunity Employer and is committed to fostering diversity within its staff.
Baby2Baby Development Coordinator
Los Angeles, CA 90016 | Full-time | Job Title – Development Coordinator | Reports to – Director of Grants & Donor Relations
Organization Overview
Baby2Baby is a non-profit organization that provides children living in poverty, with diapers, clothing and all the basic necessities that every child deserves. Over the past 10 years, Baby2Baby has distributed over 175 million items to children in homeless shelters, domestic violence programs, foster care, hospitals, and underserved schools, as well as children across the country who have lost everything in the wake of disasters.
Position Overview
Reporting to the Director of Grants & Donor Relations, the Development Coordinator manages the daily operations and administrative functions of the development department to support the team in raising more than $10M in annual cash revenue, assisting with gift processing, grant reporting, soliciting gifts, and the daily management and maintenance of the donor database.
The role is ideal for a detail-oriented, efficient and self-driven professional who is looking to advance their career as part of a high-functioning fundraising team.
The Development Coordinator will work from the Baby2Baby headquarters at 5830 W. Jefferson Boulevard Los Angeles, CA 90016.
Duties and Responsibilities
- Oversees and facilitates all gift processing, including database entry and coding, documenting gift guidelines and restrictions, communicating pledge details to necessary teams; and invoicing, tracking and reconciling all payments.
- Drafts, prepares and distributes donor acknowledgment letters.
- Assists Director of Grants & Donor Relations in building fundraising links for customized campaigns and activations.
- Manages pledge tracking and revenue reports.
- Manages grant reporting calendar and associated grant reporting guidelines.
- Maintains donor software database, as well as donor prospect profiles to guide development strategy.
- Tracks and monitors donor and prospect movement to inform Director of Grants & Donor Relations on next steps for follow-up and cultivation, where necessary.
- Maintains and organizes donor and campaign solicitation materials, working closely with the marketing and creative team when edits/designed assets are needed.
- Tracks and monitors grant opportunities from foundations, government agencies and grantmaking institutions.
- Identifies new and potential revenue sources.
- Works with various teams to regularly update donor email lists for newsletters and outreach.
- Compiles regular reports of solicited fundraising, and general fundraising reports.
- Prepares and sends weekly donation reports to leadership relations on all donations received and pledge/payment updates.
- Assists Director of Grants & Donor Relations in drafting, editing and submitting all required grant reports.
- Other duties as assigned.
Required Qualifications
- 2-3 years’ work experience within a development department.
- Bachelor’s degree required.
- Familiarity with CRM systems; DonorPerfect preferred.
- Strong communicator, decision-maker and strategic-thinker.
- Proven abilities in multi-tasking and problem-solving.
- Team player that thrives in a collaborative environment.
- Ability to work in a fast-paced environment with effective time management, interpersonal skills and a self-starter mentality.
- Ability to perform duties under pressure with a positive attitude.
- Shows commitment to the mission, vision and values of Baby2Baby.
- Excellent writing skills and attention to detail.
- Organized with attention to follow up, deadlines and record keeping.
- Proficient in Microsoft Office, including Word, Excel, PowerPoint, etc.
- Knowledge of Adobe Creative Suite, including Photoshop and InDesign.
Preferred Qualifications
- Prior non-profit and administrative experience
- Familiarity cultivating, soliciting, and stewarding individual donors
- Fluent in Spanish
Direct Reports
- N/A
Baby2Baby is an Equal Opportunity Employer and is committed to fostering diversity within its staff.
Baby2Baby Program Coordinator
Los Angeles, CA 90016 | Full-time | Job Title – Program Coordinator | Reports to – Program Manager
Organization Overview
Baby2Baby is a non-profit organization that provides children living in poverty, with diapers, clothing and all the basic necessities that every child deserves. Over the past 10 years, Baby2Baby has distributed over 175 million items to children in homeless shelters, domestic violence programs, foster care, hospitals, and underserved schools, as well as children across the country who have lost everything in the wake of disasters.
Position Overview
Reporting to the Program Manager, the Program Coordinator will help the Program team execute the various programs at Baby2Baby. The Program Coordinator will work directly with our partner agencies to ensure needed donations are distributed to low-income children in Los Angeles. The ideal candidate will have previous office and/or nonprofit experience, strong attention to detail and a positive, can-do approach.
The Program Coordinator will work Monday-Friday at 5830 W. Jefferson Boulevard, Los Angeles, CA 90016, with some occasional weekend work. The work is performed in both a warehouse and office setting.
Duties and Responsibilities
- Communicates with partner organizations to coordinate the distribution of essential items to children.
- Executes data analysis within Baby2Baby’s record-keeping systems and compiles requested information.
- Assists community members in their search for donations and facilitate introductions to organizations.
- Provides a high level of customer service and enforce department policies and standards.
- Maintains records, protocols and files to ensure department information is recorded properly.
- Onboards new agency contacts and conduct orientations on Baby2Baby programming.
- Aids in the development of relationships with partner organizations in order to assist with event & special program enrollment.
- Works with senior program staff to ensure program and project milestones are met.
- Additional duties as assigned.
Required Qualifications
- Bachelor’s degree required.
- 2-3 years of previous experience in an office setting.
- Strong organizational skills and the ability to work under pressure.
- Quick thinking, strong attention to detail and ability to problem-solve and prioritize as needed.
- Strong written and oral communication skills.
- Proficient with Microsoft Office software, including Word, PowerPoint and Excel and the Google Apps suite.
- Self-starter who has demonstrated the ability to work independently and as part of a team.
- Dedication to Baby2Baby’s mission.
Preferred Qualifications
- Knowledge of the Spanish language.
- Experience with AirTable and/or Qualtrics software.
Direct Reports
- N/A
Baby2Baby is an Equal Opportunity Employer and is committed to fostering diversity within its staff.
Baby2Baby Operations Assistant
Los Angeles, CA 90016 | Full-time | Job Title – Operations Assistant | Reports to – Chief Operating Officer
Organization Overview
Baby2Baby is a non-profit organization that provides children living in poverty, with diapers, clothing and all the basic necessities that every child deserves. Over the past 10 years, Baby2Baby has distributed over 175 million items to children in homeless shelters, domestic violence programs, foster care, hospitals, and underserved schools, as well as children across the country who have lost everything in the wake of disasters.
Position Overview
Reporting to the Chief Operating Officer, the Operations Assistant is responsible for maintaining office facilities, answering phones and general inquiries, supporting staff and programs, and ensuring smooth day-to-day operations of Baby2Baby.
The Operations Assistant will work Monday-Friday at 5830 W. Jefferson Boulevard, Los Angeles, CA 90016. The work is performed in an office setting.
Duties and Responsibilities
- Assists the Chief Operating Officer, ensures the workspace remains organized, clean and safe.
- Answers phone and directs calls as required.
- Greets and signs in visitors including volunteers, social workers and supporters.
- Provides general clerical support, including copying, scanning, filing and transporting documents as needed.
- Manages info email account.
- Maintains and troubleshoots the organization’s facilities and related systems (phone, internet, office equipment, IT, security, cleaning, etc.) with help from outside vendors.
- Manages basic office needs including stocking and ordering adequate supplies for program and general office operations.
- Reads and routes all incoming mail and deliveries, processes outgoing mail.
- Assists with sending tax acknowledgement letters.
- Keeps track of receipts for expense reports.
- Assists with onboarding new employees.
- Assists with preparation of routine office meetings and events.
- Other duties as assigned.
Required Qualifications
- Bachelor’s Degree
- 1-2 years’ experience in an administrative capacity
- Strong client and customer-service skills.
- Ability to work independently, be self-directed, assess priorities, and take initiative to excel without significant supervision.
- Organized with a strong attention to detail and follow up, and able to work in a team environment.
- Strong written and oral communication with the ability to speak professionally and with confidence.
- Strong commitment to Baby2Baby’s mission.
- Proficient with Microsoft Office software and Google Apps suite.
- Valid Driver’s License and the ability to run errands using the Baby2Baby vehicle.
Preferred Qualifications
- Prior nonprofit and receptionist experience
- Fluent in Spanish
Direct Reports
- N/A
Baby2Baby is an Equal Opportunity Employer and is committed to fostering diversity within its staff.